The guide and video below, will walk you through how to create a Matter from the Matters tab and through Quick Actions.
1. Navigate to the “Matters” tab on the side bar or the "Quick
Actions" button at the top of the screen and click "New Matter".
2. Fill in all the necessary information.
3. Make sure to focus on the "Contact Details", "Billing
Details" and "Billing Rates" section.
4. Contact Details - Link the instructing Firm , Solicitor and any
other contacts to the Matter. The contact fields pre-fills therefore
start typing and relevant contact will come up. To link a new
contact to the Matter, click on the blue wording "Add New" in
line with the relevant contact field.
5. Billing Details - Here is were you configure what Address goes
on the Invoice and who the Invoices are emailed to. Any contacts
linked to the Matter, will appear when you click into
the "Address" field. Determine who is the main recipient of
the Invoice. This will then automatically pre-fill the "Address
Details" field below. This is the Address that will appear on the
Invoice. Should you need to place a custom address on the
Invoice, select "Edit" in blue and enter the custom address. This
will now place a custom address on this Matter but will not edit
the address on the contact card itself. In the "Email To" field,
select who the Invoices needs to be sent to and who needs to be
CC'd in the email in the "Email CC" field.
6. Billing Rates - In this section, any generic rates placed against
your profile will appear here. To create the relevant rates for this
Matter, click on the ellipses and select Edit or Delete. "Edit", will
allow you to amend the relevant rate for this case.
7. Click “Create”.
8. The Matter will now be active and appear in the Matters tab.
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